Funds Release Intake

No up-front fee.

2-4 weeks We're paid 25% on the backend, calculated only on funds we actually recover for you. If we recover nothing, you owe nothing.

Heads up: If we can't release the hold, the processor may eventually refund every transaction on reserve and pull the balance from your attached bank account. Speed matters. Fill this out completely.

Intake received.

The recovery process takes 2-4 weeks. We’ll keep working it the whole way.

Click the Telegram link below to message us for next steps, and let us know you completed the form.

Message us on Telegram

Reference your case ID if you need to follow up:

Your Information

Full Name*

Company Name*

Email*

Phone Number*

Processor Account Email*

The email tied to the Stripe / Square / PayPal / Adyen account holding the funds.

Race / Ethnicity

Used for case profiling only.

Hold Details

Is your dispute rate under 1%? Between 1–5%? Over 5%?*

How long has it been since the hold started?*

How long is the hold supposed to last?*

Which processors are holding your funds?*

Stripe Account ID

Find this in Stripe Dashboard under Settings, Account details. The exact ID starts with acct_.

Amount held in Stripe (USD, exact cent)

Amount held in Square (USD, exact cent)

Amount held in PayPal (USD, exact cent)

Amount held in Adyen (USD, exact cent)

Other processor name Amount held (USD, exact cent)

In short, what reason did the processor give for the hold?*

Evidence

Screenshots of processor messages*

Upload every email, dashboard message, or notification from the processor about the hold. Multiple files OK. Total upload limit: 3 MB. Compress large screenshots if needed.